Gawkin › Contact
Contact & Support
For questions, bug reports, account and data requests, press, or partnerships, email support@gawkin.app.
Streamers and creators who want to run Gawkin tournaments with their community: same address, subject line "Creator" — we'll get you set up.
Quick answers
- My camera isn't working. Check that your browser has camera permission for gawkin.app, close any other app using the webcam, and refresh. Our setup guide walks through every common fix.
- Blink detection feels off. Face a window or lamp, avoid strong backlight, and keep your face centered. Detection runs on your device — better lighting means a fairer ref.
- Someone behaved badly. Use the in-match flag to report or block them, or email us. See the Community Guidelines.
- Gems or a purchase didn't arrive. Web purchases are handled by Stripe and usually land instantly — if a balance looks wrong, email us with your player name and we'll make it right.
- Delete my account or data. You can delete your account from the account menu on the site or in the iPhone app, or email us and we'll remove your leaderboard entry and server records. Details in the Privacy Policy.
- Manage or cancel Gawkin Pro. Subscriptions bought on iPhone are managed by Apple (Settings → your name → Subscriptions); web subscriptions via the account menu.
- Video won't connect. Both players need a working connection; restrictive corporate or school networks can block live video entirely.
Security
Found a vulnerability? Please email support@gawkin.app — responsible disclosure details are in our security.txt.